Contact Us

Thank you for visiting Velumira! If you have any questions, suggestions, or need assistance, please feel free to contact us. Our customer support team will respond to your inquiry within 24 hours.

At Velumira, we are committed to protecting your privacy. Just as Jackandjilladult.com values the privacy of its customers and adheres to strict confidentiality codes, we too uphold integrity in safeguarding your information. We ensure that any information you share with us is kept strictly confidential between you and Velumira, and we will never sell your personal information.

Moreover, if you are concerned about the packaging of any items you may purchase from us (similar to how velumira.shop emphasizes discrete packaging), rest assured that we take this aspect seriously to protect your privacy.

We also guarantee that all products available on our platform are of the highest quality, just like velumira.shop assures the quality of its sex toys, novelties, and lubricants. If you need help in choosing the right products, our customer support is here to assist you.

📞 1. Contact Information

Company: BLUE STAR TRADING LIMITED
Email: seller.sophia.cheng@gmail.com
Address: RM C，6/F，WORLD TRUST TOWER 50 STANLEY STREET CENTRAL HK

Additional Notes:

• For order-related inquiries, include your order number and full name for faster resolution.
• You may also contact velumira.shop’s customer service at Customer service for similar queries.
• Visit our FAQ page for instant answers to common questions.

🕒 2. Customer Support Hours

Note: Queries received outside working hours will be addressed on the next business day.

🔒 Privacy Commitment

• Discreet Packaging: All orders shipped in plain unbranded boxes.
• Data Protection: We comply with GDPR and CCPA regulations.
• No Third-Party Sharing: Your information remains strictly confidential.

Last Updated: 2025-03-13